Important Links

Ward 56 residents can join the relevant WhatsApp service delivery escalation group for their area.

These groups help residents stay informed about local service delivery issues and escalation updates.

e-Tshwane

e-Tshwane is the City of Tshwane’s online municipal platform.

Residents can use e-Tshwane for municipal account services, billing-related access, and certain municipal service queries.

Readings Submission

Residents are encouraged to submit meter readings correctly and on time.

Use the 2026 meter reading and billing calendar to check the correct submission window.

Meter Reading and Billing Calendar 2026

Submit Your Meter Reading

Email: meterrecords@tshwane.gov.za
Alternative: Submit on e-Tshwane after logging into your account.

Fax: 012 359 6828
Note: Fax submissions must be sent five days before the billing date only.

Telephone: 012 358 9999
Choose option 2, then option 4.

How to Object to Zoning & Land Use Consent

This section provides guidance for residents who want to object to zoning, rezoning, consent use, or land-use applications affecting their area.

Before You Object

What to Include in an Objection

Need to Report a Service Delivery Issue?

If you need to report a service delivery issue, use the How to Report page.